Privacy Policy
Last updated: December 21, 2025
1. Introduction
Welcome to Flow TTS ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our text-to-speech service.
By using Flow TTS, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information that you provide directly to us:
- Account Information: Email address, name, and authentication credentials when you create an account.
- Usage Data: Text content you submit for speech synthesis, voice preferences, and service usage patterns.
- Voice Data: Audio samples you upload for voice cloning features.
- Payment Information: Billing details processed through our secure payment providers.
- Device Information: Browser type, IP address, device identifiers, and access times.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our text-to-speech services
- Process your requests and transactions
- Send you technical notices and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze usage patterns and trends
- Detect, investigate, and prevent fraudulent transactions and abuse
- Comply with legal obligations
4. Data Storage and Security
We implement appropriate technical and organizational security measures to protect your personal information. Your data is stored on secure servers provided by trusted cloud service providers.
- Text inputs are processed in real-time and not permanently stored unless required for service delivery
- Voice clone data is encrypted and stored securely
- We use industry-standard encryption for data transmission (TLS/SSL)
- Access to personal data is restricted to authorized personnel only
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who assist us in providing our services (cloud hosting, payment processing)
- Legal Requirements: When required by law or to respond to legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given us permission to share your information
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us at ghr7719@gmail.com.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Understand how you use our service
- Improve our service based on usage patterns
- Provide authentication and security features
You can control cookies through your browser settings. Note that disabling cookies may affect service functionality.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
9. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Email: ghr7719@gmail.com
- Website: https://web.realtime-ai.chat/app/tts-studio/